FlexShopper, Inc. - Common Stock (FPAY)

Frequently Asked Questions About FlexShopper, Inc. - Common Stock (FPAY)

Does FlexShopper have a mobile app?

FlexShopper offers a mobile-friendly website, allowing customers to access their services from smartphones and tablets. While a standalone mobile app may not be available, the website is designed to provide a seamless experience on mobile devices, enabling customers to browse products, manage their accounts, and make payments easily.

How can customers contact FlexShopper?

Customers can contact FlexShopper through multiple channels for assistance. The company provides a dedicated customer service phone line, an email address for inquiries, and a customer support form on their website. Additionally, FlexShopper's website features a help section with frequently asked questions to help customers resolve common issues independently.

How does FlexShopper ensure customer security and privacy?

FlexShopper takes customer security and privacy seriously and implements various protective measures to safeguard personal information. The company uses encryption technology and secure servers to protect data during transactions. Additionally, they comply with applicable privacy regulations, ensuring that customer data is collected, used, and stored responsibly and securely.

How does FlexShopper handle product returns?

FlexShopper has a policy in place for handling product returns that allows customers to return items under specific circumstances, usually within a set time frame. Customers should review the terms outlined in their lease agreement for detailed information on return processes, including any fees that may apply and criteria for acceptable returns, ensuring transparency and clarity.

How does FlexShopper manage late payments?

In the event of a late payment, FlexShopper typically follows a structured policy to manage the situation and communicate with the customer. They may charge a late fee and will likely reach out to the customer to discuss the payment issue. FlexShopper encourages customers to contact them for assistance if they anticipate difficulties in making payments, emphasizing their willingness to work towards a resolution.

How does FlexShopper's financing work?

FlexShopper’s financing process is designed to be user-friendly and straightforward. Customers can apply for financing online without a credit check, providing immediate feedback. Upon approval, they can select from a variety of products, choosing a rental plan that fits their budget. The ownership of the item transfers to the customer once total payments are completed, making it a flexible choice for those needing immediate access to essential goods.

Is FlexShopper available in all states?

FlexShopper operates across the United States, but availability may vary by state due to regulations regarding rent-to-own agreements and financing practices. It’s advisable for customers to visit the FlexShopper website or contact customer service to confirm whether their specific location qualifies for the financing options offered.

Is FlexShopper involved in any corporate social responsibility initiatives?

FlexShopper is committed to corporate social responsibility and seeks to make positive contributions to the communities it serves. While specific initiatives may vary, the company often supports programs that promote financial literacy, access to credit for underprivileged demographics, and community development. These efforts align with FlexShopper’s goals of providing inclusive financing solutions to a wider audience.

Is there a maximum lease amount for products on FlexShopper?

Yes, FlexShopper does impose limits on the maximum lease amount for products. These limits can vary based on individual customer profiles and payment histories, and they are in place to ensure responsible lending practices. Customers are encouraged to review their specific eligibility for leasing amounts by applying through the FlexShopper platform.

What are the benefits of using FlexShopper?

Using FlexShopper provides several benefits, including access to products without extensive credit checks, flexible payment options, and no hidden fees. Customers can enjoy the convenience of obtaining goods they need without the upfront cost typically associated with purchasing. Additionally, this service supports those with limited credit histories, allowing them to secure essential items and manage their budget effectively.

What are the ownership terms after leasing a product?

Once a customer completes their payment plan with FlexShopper, ownership of the leased product transfers to them, solidifying their investment in the item. The terms governing ownership are outlined in the lease agreement, including the total number of payments and any applicable fees. This model ultimately allows customers to own the product they have been using, unlike traditional rental agreements.

What are the payment options for customers?

FlexShopper provides various payment options to enhance customer convenience. Customers can make payments online through their FlexShopper account, enabling them to manage and track payments easily. They may also have the option to set up automatic payments to ensure they never miss a due date, allowing for hassle-free management of their lease agreements.

What are the risks associated with rent-to-own services?

While rent-to-own services like those offered by FlexShopper can provide immediate access to goods, they also come with certain risks. Customers may end up paying more for an item over time than they would have through a traditional purchase. Additionally, failing to complete payments may result in the loss of the product and late fees. It’s important for consumers to carefully review the terms of their agreement and evaluate their ability to fulfill payment obligations.

What does FlexShopper, Inc. do?

FlexShopper, Inc. is an online provider of flexible financing options for customers who wish to purchase consumer goods, including electronics, appliances, and furniture. The company offers a rent-to-own service that enables consumers to acquire products without needing a traditional credit check, making it accessible for a broader range of consumers. Their platform allows customers to make payments over time while using the merchandise, appealing particularly to those with limited credit history or unexpected financial situations.

What is FlexShopper's history?

FlexShopper, Inc. was founded to provide flexible financing solutions to consumers who need access to essential products but may face challenges with traditional credit systems. Over the years, the company has expanded its offerings and grown its customer base, adapting to market trends and consumer needs. FlexShopper remains committed to innovation in the rent-to-own space, ensuring it meets the evolving demands of customers.

What is the business model of FlexShopper, Inc.?

FlexShopper operates on a rent-to-own business model. This model allows consumers to lease products while having the option to purchase them later, providing an alternative to traditional credit financing. Customers pay regular installments for the use of the product and can choose to buy it outright after a defined period. This alternative appeals to those who may not qualify for traditional credit options, fostering inclusivity among diverse consumer demographics.

What is the customer service process like at FlexShopper?

FlexShopper offers a comprehensive customer service process designed to assist customers with inquiries, issues, and support. Customers can reach out via phone, email, or live chat during business hours to receive prompt assistance. The dedicated customer support team is trained to handle various questions regarding financing options, billing, and product information, ensuring a positive customer experience.

What types of products can customers lease from FlexShopper?

FlexShopper offers a wide range of products for lease, including electronics like televisions and computers, household appliances such as refrigerators and washers, and furniture items including sofas and beds. This diverse product lineup enables customers to meet various needs and preferences while using the rent-to-own financing model, facilitating their access to essential and desirable goods.

Where is FlexShopper, Inc. located?

FlexShopper, Inc. is headquartered in Delray Beach, Florida. This location serves as the central hub for its operations, customer service, and management team. Being situated in a vibrant tech and commerce ecosystem, the company is well-positioned to leverage local resources and partnerships.

What is the current price of FlexShopper, Inc. - Common Stock?

The current price of FlexShopper, Inc. - Common Stock is 1.110

When was FlexShopper, Inc. - Common Stock last traded?

The last trade of FlexShopper, Inc. - Common Stock was at 3:37 pm EDT on April 7th, 2025

What is the market capitalization of FlexShopper, Inc. - Common Stock?

The market capitalization of FlexShopper, Inc. - Common Stock is 24.14M

How many shares of FlexShopper, Inc. - Common Stock are outstanding?

FlexShopper, Inc. - Common Stock has 21.75M shares outstanding.