Verizon Communications (VZ)

Frequently Asked Questions About Verizon Communications (VZ)

How can I contact Verizon customer support?

Customers can contact Verizon customer support through multiple channels, including their official website, mobile app, and customer service phone line. For immediate assistance, users can utilize live chat options available on the website, and specific queries can also be addressed through their social media platforms. Verizon aims to provide comprehensive support to cater to various customer needs.

How does Verizon contribute to sustainability?

Verizon is committed to sustainability and has set ambitious goals to reduce its carbon emissions and improve energy efficiency. The company invests in renewable energy projects, promotes energy-efficient practices in its operations, and focuses on reducing waste. They aim to achieve net-zero greenhouse gas emissions in their operations by 2035 and are actively engaging in various community programs to promote environmental stewardship.

How does Verizon engage with the community?

Verizon engages with the community through various philanthropic initiatives, volunteer programs, and partnerships with non-profit organizations. The company invests in education, workforce development, and technology access programs, particularly in underserved communities. Verizon encourages employee volunteering and corporate responsibility, facilitating positive social impact in the regions it serves.

How does Verizon support small businesses?

Verizon supports small businesses through a variety of initiatives, including tailored telecommunications solutions, business-focused customer service, and access to technology resources. They offer specialized business plans for mobile and internet services, as well as tools and services designed to aid small businesses in navigating digital transformation and enhancing their online presence.

What are Verizon's recent acquisitions?

Verizon has a history of strategic acquisitions to enhance its portfolio and expand its market presence. Notable acquisitions include the purchase of AOL in 2015, which brought digital media and advertising capabilities, and the acquisition of Yahoo in 2017 to bolster its advertising and content services. More recently, Verizon has focused on investing in 5G technology and media businesses to remain competitive.

What does Verizon Communications do?

Verizon Communications is a multinational telecommunications and media company that provides a variety of communication services. It operates primarily through two segments: Verizon Wireless, which offers wireless voice and data services, and Verizon Fiber, which provides high-speed internet and television services through its Fios platform. The company is also involved in IoT solutions, cloud services, and online advertising, making it a key player in the telecommunication landscape.

What geographical areas does Verizon serve?

Verizon primarily serves customers in the United States, offering services across all 50 states. While its core operations are domestic, Verizon also has a growing presence in international markets, especially through its global enterprise solutions and partnerships which allow it to serve business customers worldwide.

What is the corporate structure of Verizon?

Verizon operates as a publicly traded corporation with a board of directors overseeing company operations. The company is led by an executive team that manages day-to-day activities across its segments: Verizon Wireless and Verizon Media. As a Fortune 500 company, Verizon is subject to regulations and reporting requirements, ensuring transparency and accountability to its shareholders and the public.

What is Verizon Fios?

Verizon Fios is a high-speed fiber-optic internet, television, and digital phone service that is known for its superior speeds and reliability. Available in select areas, Fios provides customers with high-definition TV channels, on-demand streaming options, and internet packages that cater to both residential and business users, leveraging Verizon's advanced fiber-optic network infrastructure.

What is Verizon's 5G technology?

Verizon's 5G technology represents the fifth generation of mobile network technology, providing significantly faster speeds and lower latency compared to previous generations. This advancement supports a variety of applications including smarter city infrastructure, enhanced augmented and virtual reality experiences, and more responsive IoT devices, transforming user experiences and enabling new business models.

What is Verizon's approach to customer service?

Verizon emphasizes quality customer service and aims to provide support through various channels, including phone, online chat, and in-store assistance. The company invests in training its employees and utilizes technology such as AI-driven chatbots to enhance the customer experience. Their goal is to ensure customers have satisfactory resolutions to their inquiries and issues promptly.

What is Verizon's approach to cybersecurity?

Verizon takes cybersecurity seriously and has implemented a comprehensive cybersecurity strategy to protect its network and customer data. The company invests in advanced security technologies, conducts routine security assessments, and collaborates with external cybersecurity experts. Verizon also provides customers with guidance on best practices for data protection and offers business cybersecurity solutions as part of its services.

What is Verizon's commitment to diversity and inclusion?

Verizon is committed to fostering a diverse and inclusive workplace and has implemented various initiatives aimed at promoting equity within the company and the communities it serves. The company focuses on expanding employee resource groups, supporting diverse businesses through procurement initiatives, and participating in community engagement programs to create positive social impacts.

What is Verizon's dividend policy?

Verizon is known for its strong commitment to returning value to shareholders through dividends. The company has consistently paid quarterly dividends and has a history of increasing dividends over time. Verizon's stable cash flow from its operations supports its dividend policy, making it a popular choice for income-oriented investors looking for reliable dividend yield.

What role does Verizon play in emergency communications?

Verizon plays a critical role in emergency communications by providing essential services and support during crises, such as natural disasters. The company has initiatives in place to ensure network reliability during emergencies, including backup power systems and partnerships with local governments and first responders. They offer disaster recovery solutions and prioritize restoring services swiftly after major disruptions.

What services does Verizon Wireless offer?

Verizon Wireless offers a range of services including mobile voice and data plans, Internet of Things (IoT) solutions, and mobile device sales. They are known for their extensive 4G LTE and 5G network coverage, which provides customers with high-speed data options for smartphones, tablets, and connected devices. Additionally, they offer family plans, prepaid options, and various add-on services for enhanced customer experiences.

What technological innovations is Verizon investing in?

Verizon is investing heavily in technological innovations, particularly in areas like 5G technology, IoT solutions, and cloud services. The company collaborates with technology startups and established enterprises to explore applications for 5G, including smart cities, autonomous vehicles, and AR/VR experiences. Their innovation strategy focuses on leveraging next-generation technology to improve customer experiences and operational efficiencies.

When was Verizon Communications founded?

Verizon Communications was founded on June 30, 2000, as a result of the merger between Bell Atlantic and GTE Corporation. The merger brought together two significant telecommunications entities and enabled Verizon to expand its telecommunications services footprint across the United States and beyond.

Who are Verizon's main competitors?

Verizon competes with several major telecommunications companies, including AT&T, T-Mobile, and Sprint. These companies provide similar services such as wireless communications, broadband internet, and television services. The competitive landscape also includes cable companies and emerging tech firms offering alternative communications and data solutions, leading to a dynamic market environment.

What is the current price of Verizon Communications?

The current price of Verizon Communications is 43.03

When was Verizon Communications last traded?

The last trade of Verizon Communications was at 6:30 pm EDT on April 4th, 2025

What is the market capitalization of Verizon Communications?

The market capitalization of Verizon Communications is 178.15B

How many shares of Verizon Communications are outstanding?

Verizon Communications has 4.14B shares outstanding.