O'Reilly Automotive (ORLY)
Frequently Asked Questions About O'Reilly Automotive (ORLY)
Does O'Reilly Automotive have a loyalty program?
Yes, O'Reilly Automotive offers a loyalty program called 'O'Rewards'. This program allows customers to earn points on purchases, which can later be redeemed for discounts on future purchases. It is designed to incentivize repeat business and reward loyal customers for their patronage.
Does O'Reilly Automotive offer online shopping?
Yes, O'Reilly Automotive offers online shopping through its website. Customers can browse the catalog, check product availability in their local stores, and make purchases online for in-store pickup or home delivery. This digital presence allows for greater convenience and accessibility for customers looking to find and buy automotive parts.
Has O'Reilly Automotive made any recent acquisitions?
O'Reilly Automotive has pursued a growth strategy that includes acquisitions of other automotive parts retailers to expand its footprint and market share. While specific recent acquisitions may vary, the company has historically acquired smaller chains to enhance product offerings and improve its service capabilities.
How can customers contact O'Reilly Automotive for support?
Customers can contact O'Reilly Automotive for support through several channels. They can reach out via customer service phone lines available on the O'Reilly Automotive website, use the contact forms available online, or visit their local store for immediate assistance. Online resources, including FAQs and guides, are also provided for customer convenience.
How does O'Reilly Automotive support its employees?
O'Reilly Automotive is committed to supporting its employees through various programs, including comprehensive training, career development opportunities, and benefits packages that include healthcare, retirement plans, and employee discounts. The company's culture emphasizes growth and advancement, fostering a workplace where employees can thrive.
How many locations does O'Reilly Automotive have?
As of 2023, O'Reilly Automotive operates over 5,600 locations across 47 states in the U.S. This extensive presence positions O'Reilly as one of the largest automotive parts retailers in the country, allowing them to serve a diverse customer base and meet a wide range of automotive needs.
Is O'Reilly Automotive publicly traded?
Yes, O'Reilly Automotive is publicly traded on the NASDAQ stock exchange under the ticker symbol 'ORLY'. The company has consistently demonstrated strong financial performance, making it an appealing option for investors interested in the retail and automotive sectors.
What are O'Reilly Automotive's core values?
O'Reilly Automotive's core values center around customer service, integrity, teamwork, and improvement. The company emphasizes the importance of putting customers first, maintaining ethical practices, collaborating effectively among employees, and constantly seeking ways to enhance services, products, and the overall shopping experience.
What are O'Reilly Automotive's hours of operation?
O'Reilly Automotive locations generally operate from 7:30 AM to 9:00 PM on weekdays and Saturdays, with adjusted hours on Sundays. However, specific store hours may vary by location, so customers are encouraged to check the hours of their nearest store through the O'Reilly Automotive website or by calling directly.
What does O'Reilly Automotive do?
O'Reilly Automotive, Inc. is a publicly traded retailer of automotive parts and accessories in the United States. The company operates over 5,600 stores in 47 states, providing a wide selection of products for both professional mechanics and do-it-yourself (DIY) customers. In addition to selling automotive parts, O'Reilly offers tools, chemicals, and equipment, making it a one-stop-shop for anyone in need of vehicle maintenance and repair.
What initiatives does O'Reilly Automotive have for sustainability?
O'Reilly Automotive has undertaken various initiatives to promote sustainability and minimize its environmental impact. This includes programs for recycling used oil and batteries, encouraging responsible disposal of automotive parts, and implementing energy-efficient practices in their stores and distribution centers.
What is O'Reilly Automotive's business strategy?
O'Reilly Automotive's business strategy focuses on customer service, product availability, and competitive pricing. The company emphasizes a strong culture of customer care, training employees to assist customers effectively. Additionally, O'Reilly invests in maintaining an extensive inventory and efficient supply chain management to ensure customers can find the parts they need promptly.
What is the O'Reilly Automotive return policy?
O'Reilly Automotive has a customer-friendly return policy that allows customers to return most items within 90 days of purchase, provided they have a receipt. Items must be in their original packaging and unused, although exceptions may apply for certain products. Customers can inquire at their local store or check the website for more detailed information.
What kind of customer service does O'Reilly Automotive provide?
O'Reilly Automotive prides itself on delivering exceptional customer service, which includes knowledgeable staff who can assist customers with automotive inquiries, finding the right products, and offering guidance on installation and repairs. The company also provides resources such as repair guides and access to diagnostic tools to enhance the customer experience.
What markets does O'Reilly Automotive serve?
O'Reilly Automotive serves both professional automotive repair businesses and individual consumers across the United States. The company's retail stores cater to DIY customers who seek to repair or maintain their own vehicles, while also providing dedicated services and products for automotive professionals, including mechanics and repair shops.
What types of products does O'Reilly Automotive sell?
O'Reilly Automotive offers a wide array of products tailored for automotive maintenance and repair. This includes a vast selection of auto parts such as batteries, brakes, filters, and engine components, as well as tools like wrenches and diagnostic equipment. Additionally, they carry aftermarket accessories, chemicals, and fluids, catering to both professional mechanics and DIY enthusiasts.
When was O'Reilly Automotive founded?
O'Reilly Automotive was founded in 1957 by the O'Reilly family in Springfield, Missouri. The company began with a single store and has since expanded significantly, becoming one of the largest automotive parts retailers in the United States. Over the decades, O'Reilly has maintained a commitment to customer service and quality products, contributing to its growth and success in the automotive aftermarket.
Where is O'Reilly Automotive headquartered?
O'Reilly Automotive is headquartered in Springfield, Missouri. The choice of location reflects the company’s origins, as it was founded there in 1957. The corporate headquarters serves as the administrative center for operations, including finance, human resources, and corporate strategy, supporting the extensive network of retail locations across the country.
Who are O'Reilly Automotive's main competitors?
O'Reilly Automotive's main competitors include AutoZone, Advance Auto Parts, and NAPA Auto Parts. These companies also operate in the automotive aftermarket, providing similar products and services, and they vie for market share in providing parts and accessories to both professional customers and DIY enthusiasts.
What is the current price of O'Reilly Automotive?
The current price of O'Reilly Automotive is 1,407.96
When was O'Reilly Automotive last traded?
The last trade of O'Reilly Automotive was at 2:55 pm EDT on April 4th, 2025
What is the market capitalization of O'Reilly Automotive?
The market capitalization of O'Reilly Automotive is 80.93B
How many shares of O'Reilly Automotive are outstanding?
O'Reilly Automotive has 57.48M shares outstanding.