Navient Corp (NAVI)
Frequently Asked Questions About Navient Corp (NAVI)
Does Navient offer any educational resources?
Yes, Navient provides a variety of educational resources aimed at financial literacy. These include tools to help borrowers understand their loan options, repayment strategies, budgeting advice, and articles that focus on financial education to aid borrowers in managing their student debt.
Has Navient been involved in any controversies?
Yes, Navient has been involved in various controversies related to its loan servicing practices. These have included allegations of improper handling of borrower accounts and deceptive practices in loan repayment options. The company has taken steps to address these concerns and improve its practices.
How does Navient contribute to the community?
Navient engages in community initiatives and partnerships aimed at promoting financial literacy and access to education. The company believes in giving back to the community through programs that support educational development and assistance for lower-income families.
How does Navient handle customer service?
Navient prioritizes customer service by offering multiple contact channels, including phone, email, and online chat support. Their goal is to assist borrowers effectively with their loan inquiries and repayment concerns while providing educational resources and tools.
How does Navient help borrowers?
Navient offers multiple resources to help borrowers manage their student debt. They provide personalized repayment plans, deferment options, loan consolidation services, and educational resources to empower borrowers to make informed financial decisions about their loans.
How does Navient support military borrowers?
Navient supports military borrowers by providing specific resources and benefits tailored to their unique situations, including special repayment options and eligibility for deferment. The company ensures that service members are aware of their rights and available benefits under federal law.
Is Navient Corp a publicly traded company?
Yes, Navient Corp is publicly traded on the NASDAQ stock exchange under the ticker symbol 'NAVI'. The company's shares are available to investors looking to take part in its financial growth.
What are Navient’s business segments?
Navient operates through several business segments, including Federal Loan Servicing, Private Loan Servicing, and Business Processing Solutions. Each segment focuses on different aspects of education finance and borrower services, allowing for a comprehensive approach to student loan management.
What are the company’s goals for the future?
Navient aims to continue expanding its services and improving borrower support by leveraging technology and enhancing customer service. The company is committed to adapting to changes in the education finance landscape and addressing evolving borrower needs.
What challenges has Navient faced?
Navient has faced various challenges, including legal and regulatory scrutiny surrounding its loan servicing practices. The company has been involved in lawsuits related to its handling of student loans and has worked to address concerns raised by borrowers and regulators.
What does Navient Corp do?
Navient Corp is a leading provider of education loan management and business processing solutions. The company specializes in servicing and collecting student loans, assisting borrowers in managing repayment, and providing various financial and educational services. Navient aims to help borrowers navigate the complexities of student loan repayment and improve their financial well-being.
What impact has the COVID-19 pandemic had on Navient?
The COVID-19 pandemic has impacted Navient in various ways, including increased borrower inquiries and adjustments to servicing practices. The company has been responsive to the crisis by providing temporary relief options and continuing essential services to support borrowers during challenging times.
What is Navient’s mission statement?
Navient’s mission is to empower individuals to achieve financial success through effective loan management and education. The company strives to serve its borrowers with integrity and commitment, ensuring they have access to the necessary resources and support.
What is Navient’s stance on student loan forgiveness?
Navient supports eligible borrowers seeking student loan forgiveness through federal programs. The company works to ensure that borrowers are informed about opportunities for loan forgiveness and helps navigate the application process.
What services does Navient provide beyond loan servicing?
Beyond loan servicing, Navient provides business process outsourcing for higher education institutions, which includes enrollment and financial aid services. They also engage in financial wellness programs to educate borrowers on managing their finances effectively.
What should borrowers do if they have issues with their loans?
Borrowers experiencing issues with their loans should reach out to Navient’s customer service for assistance. The company offers multiple channels for support and is prepared to help borrowers understand their options and navigate any challenges they face.
What technologies does Navient utilize?
Navient uses advanced technologies to enhance its loan servicing capabilities. This includes data analytics, customer relationship management systems, and platforms designed to streamline the borrower experience and improve operational efficiency.
What types of loans does Navient manage?
Navient manages a variety of loans, including federal student loans, private student loans, and consolidations. Their services extend to both borrowers in repayment and those in deferment or forbearance, ensuring assistance at various stages of the loan lifecycle.
When was Navient Corp founded?
Navient Corp was founded in 2014 as a spin-off from Sallie Mae, which was established in 1972. The company was created to serve as a dedicated provider of loan management services and focuses primarily on education finance.
Where is Navient Corp headquartered?
Navient Corp is headquartered in Wilmington, Delaware. The location serves as the operational center for the company's various services and functions related to student loan management and servicing.
What is the current price of Navient Corp?
The current price of Navient Corp is 11.14
When was Navient Corp last traded?
The last trade of Navient Corp was at 2:54 pm EDT on April 4th, 2025
What is the market capitalization of Navient Corp?
The market capitalization of Navient Corp is 1.41B
How many shares of Navient Corp are outstanding?
Navient Corp has 126.46M shares outstanding.