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Articles from doxo

Household Bills Now Total $25K Per Year as Consumers Struggle With Economic Uncertainty
doxo’s 2025 U.S. Household Bill Pay Report found that the typical consumer spends $24,695 per year on household bills. In total, The Bill Pay Economy™ of 2025 amounts to $4.55 trillion, of which $3.45 trillion are the thirteen most essential household bills. The report found that the typical U.S. household spends $2,058 per month, or 31% of income on the most essential household bills, and also breaks out the household spending market size for each of these bill categories, percentage of households that pay each bill, and median monthly and annual bill pay costs by state.
By doxo · Via Business Wire · April 3, 2025
doxo Wins Built In’s “Best Places to Work” Award for Sixth Straight Year in a Row
doxo today announced it was named to the Built In 2025 Best Places To Work Awards, earning a place on Seattle’s “50 Best Startups” and “100 Best Places to Work” in Seattle lists. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S.
By doxo · Via Business Wire · January 22, 2025
doxo Transforms the Household Bill Pay Experience With the Launch of doxoBILLS™
doxo today introduced doxoBILLS™, the next generation of its household bill pay platform that integrates the six essential elements of paying bills into one simple and safe consumer experience. doxoBILLS empowers consumers by placing them in the driver’s seat to manage all essential household bills, revolutionizing the bill pay experience for everyone. To learn more about doxoBILLS, please visit doxo.com/u/bills or watch the video here.
By doxo · Via Business Wire · January 8, 2025
New Report Reveals Utility Bills on the Rise as Consumers Spend $362 Per Month, Up 3% Since Last Year
A new report released today from doxo reveals that Americans spend an average of $362 per month on utilities, up 3% from last year. Through a statistical analysis of actual household payments toward utilities across 97% of U.S. zip codes, doxoINSIGHTS’ U.S. Utilities Market Size and Household Spend Report for 2024 reveals that Americans spend $451 billion annually on utility bills. The findings uncover that 79% of U.S. households with a utility bill spend $362 per month, or $4,344 per year – which equates to $3,432* per year when averaging across all U.S. households. The report breaks out the U.S. household spending market size for utilities; the percentage of households that pay the bill; and the average monthly and annual bill pay cost by state, largest 50 U.S. cities and cities in the U.S. with more than 40k households.
By doxo · Via Business Wire · December 23, 2024
Average U.S. Household Pays $1,495 a Year in Hidden Costs Associated With Paying Bills, up 18% Year over Year
A new report released today by doxo found that hidden costs associated with paying bills amount to $196 billion annually, averaging $1,495 per household. Each year U.S. households spend over $4.46 trillion on household bills ($3.35 trillion on the 10 most commonly recurring bills). Staying on top of these bills is the single biggest factor affecting consumer financial health, and the unnecessary complexity in managing them results in billions of dollars in avoidable consumer expenses each year, along with significant customer support costs. doxo’s 2024 Hidden Costs of Bill Pay Report not only highlights the concerns American consumers have about issues like identity fraud, late fees, overdraft charges, and negative credit impacts, but also quantifies the expense each of these causes for the average U.S. household.
By doxo · Via Business Wire · December 12, 2024
New Report Reveals Most Expensive and Most Affordable Largest U.S. Cities
A new report released today by doxo uncovers Americans’ cost of living based on the amount spent on household bills for the 50 largest cities in the nation (based on number of households). doxoINSIGHTS’ 50 Largest U.S. Cities Household Spend Report 2024, which reflects actual bill payment activity across more than 97% of U.S. zip codes, reveals the most and least expensive largest cities for Americans to reside based on average spend per month on bill payments. While the average U.S. household spends $25,513 annually on bills, 34% of the U.S. household median income ($74,755) and roughly $2,126 per month, plenty of cities rank well above or below this figure. San Jose, New York, Boston, San Francisco, and San Diego top the list as the most expensive, while Rochester, El Paso, Dayton, Cleveland and Detroit are the most affordable.
By doxo · Via Business Wire · November 27, 2024
New Report Reveals Consumers Spend $1,186 Per Year on Cable & Internet, up 3.4% From Last Year
A new report released today from doxo reveals that Americans spend an average of $1,186 per year on Cable & Internet services, up 3.4% from last year. Through a statistical analysis of actual household payments toward mobile phones across 97% of U.S. zip codes, doxoINSIGHTS’ Cable & Internet Market Size and Household Spend Report for 2024 sized the overall market, revealing that Americans spend $156 billion annually on Cable & Internet. The findings uncover that 81% of U.S. households with a Cable & Internet bill spend $122 per month, or $1,464 per year – which equates to $1,186* per year when averaging across all U.S. households.
By doxo · Via Business Wire · November 13, 2024
New Report Reveals Consumers Spend $1,365 Per Year on Mobile Phone Bills, Up 2% From Last Year
A new report released today from doxo reveals that Americans spend an average of $1,365 per year on mobile phone services, up 2% from last year. Through a statistical analysis of actual household payments toward mobile phones across 97% of U.S. zip codes, doxoINSIGHTS’ U.S. Mobile Phone Market Size and Household Spend Report for 2024 sized the overall market, revealing that Americans spend $180 billion annually on mobile phone services. The findings uncover that 94% of U.S. households with a Mobile Phone bill spend $121 per month, or $1,452 per year – which equates to $1,365* per year when averaging across all U.S. households. The report breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest 50 U.S. cities and cities in the U.S. with more than 40k households.
By doxo · Via Business Wire · November 5, 2024
New Swing State Voter Study: Economy Takes Center Stage as Top Factor Shaping Election Decisions
New survey results released today by doxo in its Swing State Voter Survey 2024 report reveals the economy is the biggest domestic policy issue impacting swing state voters as the election approaches. For the seven swing states (this includes Arizona, Georgia, Michigan, Nevada, North Carolina, Pennsylvania and Wisconsin), where candidates of both the Democratic and Republican parties have similar levels of support, these voters play the most critical role in the outcome of the election.
By doxo · Via Business Wire · October 15, 2024
doxo’s Latest State by State Bill Pay Report Reveals Household Bills Take a 34% Bite Out of U.S. Household Income, Averaging Nearly $26k Annually
A new report released today by doxo reveals that the average U.S. household spends $25,512 annually on the most essential household bills. This annual bill spend of roughly $2,126 per month takes up 34% of the U.S. household median income of $74,755. With many states ranking well above or below the national average, the 2024 State by State Bill Pay Market report reveals Hawaii, California, Massachusetts and New Jersey are the most expensive states to live in, while West Virginia, Mississippi, Arkansas and Kentucky are the most affordable.
By doxo · Via Business Wire · October 8, 2024
Report: In Continued Wake of Inflation, 74% of Americans Have Made Changes to Their Spending and Saving Habits
A new report released today by doxo shows that while two in three consumers (65%) feel at least somewhat relieved that inflation appears to be cooling, 74% have made changes to their spending and savings habits over the past year. doxo’s third annual How Americans Pay Their Bills Report reveals the vast majority of consumers (85%) are just as or more worried about their ability to pay their household bills as they were last year. The report also offers in-depth findings and analysis of demographic data and behavior of the US bill pay consumer and reveals that the average household in America now spends $25,513 per year, or 34% of their income, on the most essential bills.
By doxo · Via Business Wire · August 13, 2024
doxo Introduces the Cost of Bills Index™, Uncovering Most Affordable, and Most Expensive, Places to Live
doxo, the innovative web and mobile bill pay service, today announced the launch of the Cost of Bills Index™ (COBI). The COBI is based on doxo’s nationwide bill payment statistics for the ten most common household bill categories, and provides a standard comparison index for the most fundamental expenses that comprise the cost of living. Leveraging doxo’s unique, aggregate, anonymized bill pay data, the COBI is a new feature of doxoINSIGHTS, which provides a comprehensive look into the Bill Pay Economy™ at the state, county and city level.
By doxo · Via Business Wire · June 17, 2024
doxo Earns 2024 Great Place To Work Certification™
doxo, the innovative, all-in-one bill payment platform, announced today it has been recognized as a Great Place To Work for 2024. The prestigious award is based entirely on what current employees say about their experience working at doxo, and survey results revealed that 95% of employees said doxo is a great place to work – 38 points higher than the average U.S. company.
By doxo · Via Business Wire · May 16, 2024
Cost of Living in the U.S. Grows 4% Year over Year as Consumers Now Spend Nearly $26k Annually on Essential Household Bills
The 2024 U.S. Household Bill Pay Report found that the average amount consumers spend per year on household bills grew 4% year over year. The Bill Pay Economy™ of 2024 amounts to $4.46 trillion, of which $3.35 trillion are the ten most essential household bills. The report found that the average U.S. household spends $25,513 per year, or 34% of income on the ten most essential household bills, and also breaks out the household spending market size for each of these bill categories, percentage of households that pay each bill, and average monthly and annual bill pay costs by state.
By doxo · Via Business Wire · March 7, 2024
7 in 10 Americans Worried About Their Financial Health in 2024
New findings released today from doxo reveal that despite cooling inflation and a relatively stable economy, American sentiment towards their own financial health remains bleak. doxoINSIGHTS’ new report, Consumer Sentiment Towards Paying Bills in the New Year, shows that while 65% of Americans are feeling somewhat relieved by an improving economy, 70% are still worried about their financial health in the new year. The report analyzes consumer attitudes toward their past and future financial health, how Americans feel about the state of the economy, and their ability to pay household bills heading into this new year.
By doxo · Via Business Wire · January 11, 2024
Built In Honors doxo in its 2024 Best Places to Work Awards
doxo today announced it was named to the Built In 2024 Best Places to Work Awards, earning a place on Seattle’s “Best Places to Work” and “Best Midsize Places to Work” lists. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S.
By doxo · Via Business Wire · January 10, 2024
New Report Reveals Utility Bills on the Rise as Consumers Spend $351 Per Month, Up 7% Since Last Year
A new report released today from doxo reveals that Americans spend an average of $351 per month on utilities, up 7% from last year. Through a statistical analysis of actual household payments toward utilities across 97% of U.S. zip codes, doxoINSIGHTS’ U.S. Utilities Market Size and Household Spending Report for 2023 reveals that Americans spend $436 billion annually on utility bills. The findings uncover that 79% of U.S. households with a utility bill spend $351 per month, or $4,212 per year – which equates to $3,327* per year when averaging across all U.S. households. The report breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest 50 U.S. cities and cities in the U.S. with more than 40k households.
By doxo · Via Business Wire · December 20, 2023
U.S. Households Pay $1,268 a Year in Hidden Costs Associated With Paying Bills, up 29% Year over Year
A new report released today by doxo found that hidden costs associated with paying bills amount to an additional $167 billion annually, averaging $1,268 per household. Each year U.S. households spend over $3.87 trillion on household bills, and $3.22 trillion on the 10 most common recurring ones. Staying on top of these bills is the single largest determinant for consumer financial health. doxo’s Hidden Costs of Bill Pay Report - 2023 uncovers the concerns American consumers have about identity fraud, late fees, overdraft fees, and detrimental credit impacts and quantifies the expense each causes for the typical U.S. household.
By doxo · Via Business Wire · December 7, 2023
New Report Reveals Mobile Phone Bills on the Rise as Consumers Spend $1,342 Per Year, up 5% From Last Year
A new report released today from doxo reveals that Americans spend an average of $1,342 per year on mobile phone services, up 5% from last year. Through a statistical analysis of actual household payments toward mobile phones across 97% of U.S. zip codes, doxoINSIGHTS’ Mobile Phone Market Size and Household Spending Report for 2023 sized the overall market, revealing that Americans spend $175 billion annually on mobile phone services. The findings uncover that 94% of U.S. households with a mobile phone bill spend $119 per month, or $1,428 per year – which equates to $1,342* per year when averaging across all U.S. households. The report breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest 50 U.S. cities and cities in the U.S. with more than 40k households.
By doxo · Via Business Wire · November 15, 2023
Cost of Living: Report Reveals Most Expensive and Most Affordable Largest U.S. Cities
A new report released today by doxo uncovers Americans’ cost of living based on the amount spent on household bills for the 50 largest cities in the nation (based on number of households). doxoINSIGHTS’ 50 Largest U.S. Cities Household Spend Report 2023, which reflects actual bill payment activity across more than 97% U.S. zip codes, reveals the most and least expensive big cities for Americans to reside based on average spend per month on bill payments. While the average U.S. household spends $24,557 annually on bills, 35% of the U.S. household median income ($70,784) and roughly $2,046 per month, plenty of cities rank well above or below this figure. San Jose, Boston, New York, San Francisco, and Washington top the list as the most expensive, while Oklahoma City, Albuquerque, Dayton, Cleveland and Detroit are the most affordable.
By doxo · Via Business Wire · November 2, 2023
Cost of Car Ownership in the U.S. Increases 7% as the Average American Household Now Spends Nearly $700 a Month on Auto Loans and Insurance Combined
Two new reports from doxo reveal that the cost of car ownership has increased 7% year over year to $6,184 per year. The reports also reveal that Americans as a whole spend $811 billion annually on Auto Loans and Auto Insurance combined. A statistical analysis of actual household payments toward Auto Loans and Auto Insurance was used to size the market and amount spent per household across 97% of U.S. zip codes. The 2023 U.S. Auto Loan Market Size and Household Spending Report and the 2023 U.S. Auto Insurance Market Size and Household Spending Report found that U.S. Households with Auto Loan and Auto Insurance bills spend $674 per month, or $8,088 per year – or $6,184 when averaging across all U.S. households.*
By doxo · Via Business Wire · October 11, 2023
Report Reveals the Average American Now Spends Nearly $25,000 per Year on Household Bills
A new report released today by doxo reveals that while the average U.S. household spends $24,557 annually on the most essential household bills (which is 35% of the U.S. household median income of $70,784) and roughly $2,046 per month, many states rank well above or below this figure. As U.S. households continue to grapple with an increased cost of living, those living in Hawaii, California, New Jersey, Massachusetts, and Maryland may be feeling more pressure as these states top the list as the most expensive, while West Virginia, Mississippi, Arkansas, Oklahoma and Kentucky are listed as the most affordable.
By doxo · Via Business Wire · August 2, 2023
Consumer Cable and Internet Bills Remain Steady - Up Only 1.7% - Despite Inflation Swelling U.S. Household Expenses
A new report released today by doxo reveals the relative stability of U.S consumer cable and internet spending, despite the overall rise of U.S. goods, services, and average consumer household expenses across the top categories. Seeing only a 1.7% increase from this time last year, doxo’s Cable & Internet Market Size and Household Spending Report for 2023 found that the 82% of U.S. households with a Cable & Internet bill spend $118 per month, or $1,416 per year – or $1,161* per year when averaging across all U.S. households.
By doxo · Via Business Wire · July 6, 2023
Report: 73% of Americans Say Inflation is Impacting Their Ability to Pay Household Bills
A new report released today by doxo shows that inflation is not only impacting consumers’ ability to pay their household bills, but that they are worried about the long term impact it will have on their financial health. Coming on the heels of the Federal Reserve Board’s Economic Well-Being of U.S. Households report, which showed that rising prices have dramatically impacted overall household finances in a negative way, doxo’s analysis similarly finds that three in four consumers (73%) say that inflation is impacting their ability to pay bills. 86% of consumers said they are worried about the impact that inflation will have on their financial health in the future, with 72% saying it would take six months or more until their household’s financial health improves.
By doxo · Via Business Wire · June 22, 2023
doxo Earns 2023 Great Place To Work Certification™
doxo, the innovative, all-in-one bill payment platform, announced today it has been recognized as a Great Place To Work for 2023. The prestigious award is based entirely on what current employees say about their experience working at doxo, and survey results revealed that 93% of employees said doxo is a great place to work – 36 points higher than the average U.S. company.
By doxo · Via Business Wire · June 1, 2023
doxo Introduces doxoINSIGHTS Explorer Providing Bill Payment Statistics For Every State, County and City in the Country
doxo, the innovative web and mobile bill pay service, today announced the launch of doxoINSIGHTS Explorer, the first-ever online data tool that uncovers household bill pay spending statistics, benchmarking, and market size for every city, county, and state across the United States.
By doxo · Via Business Wire · May 10, 2023
Household Bills Take a 42% Bite Out of U.S. Household Income, Averaging $29,459 Per Year, as Consumers Struggle with Economic Headwinds
doxo, the innovative web and mobile bill pay service, today released its 2023 U.S Bill Pay Market Size & Category Breakout Report, revealing that of the $3.87 trillion that Americans spend annually on household bills, $3.22 trillion falls within ten essential bill payment categories, comprising nearly three quarters of all U.S. consumer spending1. The report found that the average U.S. household spends $29,459 per year, or 42% of income on all household bills, and also breaks out the household spending market size for each of the ten essential bill categories, percentage of households that pay each bill, and average monthly and annual bill pay costs by state.
By doxo · Via Business Wire · February 21, 2023
86% of Americans Worried About Inflation’s Impact on Their Financial Health In 2023
doxo, the innovative web and mobile bill pay service, today released new survey data on Americans’ concerns around inflation and its impact on their finances in 2023. doxo INSIGHTS’ new report, “The Impact of Inflation on Paying Household Bills in the New Year” shows the vast majority of Americans (86%) are worried about the impact of inflation on their financial health in the new year. 73% worry that inflation will have an impact specifically on their ability to pay bills. The report further breaks down which bill categories people believe will be impacted, as well as how long they think it will take their own household, as well as the economy at large, to improve.
By doxo · Via Business Wire · January 19, 2023
Built In Honors Fast Growing Fintech Company doxo in Its 2023 Best Places To Work Awards
doxo today announced it was named to the Built In 2023 Best Places To Work Awards, earning a place on Seattle’s “Best Places to Work” and “Best Midsize Places to Work” lists. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in the eight largest tech markets across the U.S. doxo’s innovative web and mobile bill pay service helps empower consumers to improve their financial health by offering secure, all-in-one bill payment to any biller, with any payment method, on any device.
By doxo · Via Business Wire · January 12, 2023
As Energy Prices Continue to Soar, doxo Reveals the Average U.S. Household Now Spends More Than $3,000 Per Year on Utility Bills
doxo, the innovative web and mobile bill pay service, today released its U.S. Utilities Market Size and Household Spending Report for 2022, revealing that Americans spend $399 billion annually on utility bills. A statistical analysis of actual household utility bill payments was used to size the market and amount spent per household across 97% of U.S. zip codes. The report found that the 78% of U.S. households with a utility bill spend $328 per month, or $3,936 per year – or $3,070* per year when averaging across all U.S. households. The report also breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, and largest cities based on number of households.
By doxo · Via Business Wire · December 20, 2022
U.S. Households Pay $986 a Year in Hidden Costs Associated With Paying Bills, up 6% Year over Year
doxo, the innovative web and mobile bill pay service, today released its latest doxo INSIGHTS statistical report: The Hidden Costs of Bill Pay - 2022. Each year U.S. households spend over $4.6 trillion on household bills, and $3.3 trillion on the 10 most common recurring ones. Staying on top of these bills is the single largest determinant for consumer financial health. The hidden bill pay costs – obscured in identity fraud, late fees, overdraft fees, and detrimental credit impacts – amount to an additional $128 billion annually, averaging $986 per household.
By doxo · Via Business Wire · December 2, 2022
As Americans Continue to Battle Inflation, New Report Finds Consumers Spend $1,275 Per Year on Mobile Phone Services, up 10% From Last Year
doxo, the innovative web and mobile bill pay service, today released its U.S. Mobile Phone Market Size and Household Spending Report for 2022, revealing a 10% growth year over year in the amount consumers pay for mobile phone services. doxoINSIGHTS’ statistical analysis of actual household payments toward mobile phones across 97% of U.S. zip codes helps to size the overall market, revealing that Americans spend $166 billion annually on mobile phone services. The report also found that 94% of U.S. households with a Mobile Phone bill spend $113 per month, or $1,356 per year – which equates to $1,275* per year when averaging across all U.S. households. The report breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest metro areas and cities based on population.
By doxo · Via Business Wire · October 27, 2022
As Consumers Grapple with Inflation, Report Reveals Most and Least Expensive Largest U.S. Cities for Household Bills, up 6% Overall From the Prior Year
doxo, the innovative web and mobile bill pay service, today released a new report that compares household bill pay behavior across the 50 largest cities in the nation (based on number of households). The 50 Largest U.S. Cities Household Spend Report 2022, which reflects actual bill payment activity across more than 97% U.S. zip codes, reveals the most and least expensive big cities for Americans to live based on average spend per month on actual household bill payments. While the average U.S. household spends $24,032 annually on bills, 36% of the U.S. household median income ($67,521) and roughly $2,003 per month (up 6% year over year, in line with the increase in total consumer spending as reported by the U.S. Bureau of Economic Analysis for the same period), plenty of cities rank well above or below this figure. San Jose, New York, San Francisco, Boston and San Diego top the list as the most expensive, while Memphis, Albuquerque, El Paso, Cleveland, and Detroit are the most affordable.
By doxo · Via Business Wire · October 3, 2022
Cost of Car Ownership in the U.S. Increases 5% as the Average American Household Now Spends Over $600 a Month on Auto Loans and Insurance Combined
doxo, the innovative web and mobile bill pay service, today released two new doxoINSIGHTS reports for 2022, revealing that the cost of car ownership has increased 5% year over year to $5,722. The report also revealed that Americans as a whole spend $743 billion annually, on Auto Loans and Auto Insurance combined. A statistical analysis of actual household payments toward Auto Loans and Auto Insurance was used to size the market and amount spent per household across 97% of U.S. zip codes. The 2022 U.S. Auto Loan Market Size and Household Spending Report and the 2022 U.S. Auto Insurance Market Size and Household Spending Report found that U.S. Households with Auto Loan and Auto Insurance bills spend $629 per month, or $7,548 per year – or $5,722 when averaging across all U.S. households.* The reports also break out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest metro areas and cities based on population.
By doxo · Via Business Wire · August 24, 2022
doxo Named One of Inc. Magazine’s Fastest-Growing Private Companies
Inc. magazine today revealed that doxo is number 3,352 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The innovative web and mobile bill pay service helps empower consumers to improve their financial health by offering secure, all-in-one bill payment to any provider, with any payment method, on any device.
By doxo · Via Business Wire · August 16, 2022
Consumer Cable and Internet Spending Plateaus Despite Cross-category Surge in U.S. Household Expenses
doxo, the innovative web and mobile bill pay service, today released its U.S. Cable & Internet Market Size and Household Spending Report for 2022, revealing the relative stability of U.S consumer Cable & Internet spending despite the overall rise of U.S. goods, services, and average consumer household expenses across the top categories – up 6% year over year according to recent doxoINSIGHTS data. doxoINSIGHTS’ statistical analysis of actual household payments toward cable & internet bills across 97% of U.S. zip codes helped size the overall market, revealing that Americans spend $146 billion annually on cable and internet bills. The report also found that the 82% of U.S. households with a Cable & Internet bill spend $114 per month, or $1,368 per year – or $1,122* per year when averaging across all U.S. households. The report breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest metro areas and cities based on population.
By doxo · Via Business Wire · July 21, 2022
Study Reveals High Consumer Anxiety Towards Paying Bills as Inflation Skyrockets and Pandemic Economic Impact Lingers
doxo, the innovative web and mobile bill pay service, today released the How Americans Pay Their Bills Report. Part of doxoINSIGHTS’ “United States of Bill Pay” series, the report is the first annual study of the US bill pay consumer, with in-depth findings and analysis of payer demographic data and behavior. The analysis, which was conducted and released simultaneously with the highest U.S. inflation rates in 40 years, reveals evolving consumer attitudes and actions around their household bills, including: stress drivers, hidden costs, most-used tools and platforms, favored communication and reminder methods, and other related trends. When it comes to standards, the report finds there is no standard across the payer demographic, including a lack of normalcy as the ‘new normal’ in today’s fraught economic landscape.
By doxo · Via Business Wire · April 6, 2022
Report Reveals the Average American Now Spends More Than $2,000 per Month on Household Bills – up 6% From the Prior Year as the U.S. Continues to Grapple With Inflation
doxo, the innovative web and mobile bill pay service, today released its 2022 State by State Bill Pay Market report, a look at the $4.6 trillion U.S. consumer bill pay market, with specific state level break out of the 10 most common household bill payment categories. The report, which reflects actual bill payment activity across more than 97% U.S. zip codes, reveals the most and least expensive states for Americans to live based on average spend per month on actual household bill payments. While the average U.S. household spends $24,032 annually on bills, 36% of the U.S. household median income ($67,521) and roughly $2,003 per month (up 6% year over year, in line with the increase in total consumer spending as reported by the U.S. Bureau of Economic Analysis for the same period), plenty of states rank well above or below this figure. Hawaii, California, New Jersey, Massachusetts and Maryland top the list as the most expensive, while West Virginia, Arkansas, Mississippi, Indiana and Kentucky were the most affordable.
By doxo · Via Business Wire · June 8, 2022
doxo Raises $18.5M to Transform the Bill Pay Experience
doxo, the innovative, all-in-one bill payment platform, today announced that it has raised $18.5M in a Series C round led by San Francisco-based Jackson Square Ventures, with continued participation from other existing investors. The investment will help further the expansion of the company’s all-in-one bill pay platform that empowers consumers to improve their financial health. The raise will also be used to hire additional talent, to expand doxo’s bill pay provider directory, and to further accelerate the company’s doxoDIRECT platform that helps billers receive direct electronic payments, fast and free.
By doxo · Via Business Wire · March 16, 2022
2022 U.S. Household Bill Pay Market Size: $3.12 Trillion Spent by American Consumers Each Year on Recurrent Household Bills
doxo, the innovative web and mobile bill pay service, today released its 2022 U.S Bill Pay Market Size & Category Breakout Report, revealing that of the $4.61 trillion that Americans spend annually on household bills, $3.12 trillion falls within 10 primary bill payment categories, comprising nearly one quarter of all U.S. consumer spending1. In this report, statistical analysis of actual household payments - across 97% of U.S. zip codes and 45 types of services - was used to size the market and categories. The report found that the average U.S. household spends $24,032 per year on bills and breaks out the household spending market size for each bill category, percentage of households that pay each bill, and average monthly and annual bill pay costs by state.
By doxo · Via Business Wire · February 3, 2022
Built In Honors doxo in Its 2022 Best Places to Work Awards
doxo today announced it was named to the Built In 2022 Best Places To Work Awards, having earned a place on Seattle’s “Best Places to Work” as well as Seattle’s “Best Small Companies to Work For” lists. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in the eight largest tech markets across the U.S. doxo’s innovative web and mobile bill pay service helps empower consumers to improve their financial health by offering secure, all-in-one bill payment to any biller, with any payment method, on any device.
By doxo · Via Business Wire · January 6, 2022
9 in 10 doxoPLUS Customers Feel More Protected When Paying Their Bills
doxo, the innovative web and mobile bill pay service, today released findings from its recent study on doxoPLUS, the subscription based service that enables free all-in-one bill payment from a user’s bank account, along with five essential financial protections for $4.99 per month. doxoPLUS arose from customer feedback around the greatest anxieties tied to bill pay, particularly concerns about protecting personal information online, reducing fraud, and saving money on hidden overdraft or late fees. Findings from the study show that 9 in 10 users (89%) said they feel more protected using doxoPLUS, and would rate the product 4.6 stars out of 5, on average.
By doxo · Via Business Wire · December 21, 2021
As Soaring Energy Prices Drive Inflation, doxo Reveals the Average U.S. Household Spends $2,955 Per Year on Utility Bills
doxo, the innovative web and mobile bill pay service, today released its U.S. Utilities Market Size and Household Spending Report for 2021, revealing that Americans spend $380 billion annually on utility bills. A statistical analysis of actual household payments toward utility bills was used to size the market and amount spent per household across 37,000+ (97%) U.S. zip codes. The report found that the 78% of U.S. households with a utility bill spend $316 per month, or $3,792 per year – or $2,955* per year when averaging across all U.S. households. The report also breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest metro areas and cities based on population.
By doxo · Via Business Wire · November 18, 2021
doxo Named to Deloitte's Technology Fast 500™ Fastest Growing Companies in North America
doxo today announced its inclusion on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 27th year. The innovative web and mobile bill pay service helps empower consumers to improve their financial health by offering secure, all-in-one bill payment to any biller, with any payment method, on any device.
By doxo · Via Business Wire · November 17, 2021
U.S. Households Pay $925 a Year in Hidden Costs Associated With Paying Bills
doxo, the innovative web and mobile bill pay service, today released its newest doxoINSIGHTS statistical report: The Hidden Costs of Bill Pay – 2021. Each year U.S. households spend over $4.4 trillion on household bills, and almost $3 trillion on the 10 most common recurring ones. Staying on top of these bills is the single largest determinant for consumer financial health. The hidden bill pay costs – obscured in identity fraud, late fees, overdraft fees, and detrimental credit impacts – amount to an additional $119 billion annually, averaging $925 per household.
By doxo · Via Business Wire · October 21, 2021
The United States of Bill Pay: doxo Ranks Household Bill Spend Across America’s 50 Largest Metro Areas
doxo, the innovative web and mobile bill pay service, today released a report that compares household bill pay behavior across the 50 largest cities in the nation. The “Top 50 U.S. Metro Areas Household Spend Report 2021” takes a metro-specific look at the $4.4 trillion U.S. consumer bill pay market, considering bill payments in the ten most common household bill payment categories in the 50 largest U.S. metro areas (calculated by number of households).
By doxo · Via Business Wire · September 9, 2021
doxo Named One of Inc. Magazine’s Fastest-Growing Private Companies
Inc. magazine today revealed that doxo is number 1,402 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The innovative web and mobile bill pay service helps empower consumers to improve their financial health by offering secure, all-in-one bill payment to any biller, with any payment method, on any device.
By doxo · Via Business Wire · August 18, 2021
Remote Working During COVID-19 Pandemic Directly Impacted US Household Spending Across Key Bill Categories
As Americans return to the office, many for the first time in sixteen months, doxo, the innovative web and mobile bill pay service, today released new survey data on the financial impact of remote work due to COVID-19 on household bills. As many Americans were without access to employer facilities for over a year, the latest doxoINSIGHTS report shows consumers shouldered a large bill pay burden to account for long hours worked from home. The categories most impacted by remote work – Utilities, Cable & Internet, and Mobile – were therefore the most likely to have shown an increase since March of 2020.
By doxo · Via Business Wire · July 22, 2021
Cost of Car Ownership in the U.S.: the Average American Household Spends $5,435 a Year on Auto Loans and Auto Insurance Combined
doxo, the innovative web and mobile bill pay service, today released two new doxoINSIGHTS reports, revealing that Americans as a whole spend $698 billion annually on Auto Loans and Auto Insurance combined. A statistical analysis of actual household payments toward Auto Loans and Auto Insurance was used to size the market and amount spent per household across 30,000+ (97%) U.S. zip codes. The U.S. Auto Loans Market Size and Household Spending Report and the U.S. Auto Insurance Market Size and Household Spending Report found that U.S. households with Auto Loan and Auto Insurance bills spend $598 per month, or $7,176 per year—or $5,435 when averaging across all U.S. households.* The reports also break out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest metro areas, and cities based on population.
By doxo · Via Business Wire · June 24, 2021
95% of Americans Believe COVID-19 Stimulus Checks Helped Improve Their Financial Health Over the Past Year
doxo, the innovative web and mobile bill pay service, today released new survey data on Americans’ habits and sentiments around bill pay and financial health, more than a year into the COVID-19 pandemic. The latest doxoINSIGHTS report, “Household Bills and Financial Health After a Year of COVID-19,” does a deep dive into where households saw the biggest change in their bills since March of last year, how these changes may have impacted their spending and saving habits, both in the short and long term, and whether a series of stimulus checks brought the expected financial relief.
By doxo · Via Business Wire · June 10, 2021
doxo Launches Free Bill Pay to 100,000 Billers Coast to Coast
doxo, the innovative, all-in-one web and mobile bill pay service, today announced that it has expanded the benefits of its simple, secure bill pay experience by introducing free bill payments to more than 100,000 billers across the U.S. from a linked account to any of more than 11,000 bank and credit unions. The doxo app provides users a secure, consistent way to organize and pay all their bills with a single login, on any device, using any payment method they need—bank account, credit card, debit card, or Apple Pay. Now, when consumers link their bank account to their doxo account, they can not only manage due dates and track their real time bank balance, but they can eliminate the online transaction fees often encountered when paying certain types of bills.
By doxo · Via Business Wire · May 26, 2021
United States of Bill Pay: The Average U.S. Household Spends $1,141 Per Year on Cable & Internet Bills
doxo, the innovative web and mobile bill pay service, today released its U.S. Cable & Internet Market Size and Household Spending Report for 2021, revealing that Americans spend $147 billion annually on Cable & Internet bills. A statistical analysis of actual household payments toward Cable & Internet bills was used to size the market and amount spent per household across 37,000+ (90%) U.S. zip codes. The report found that the 82% of U.S. households with a Cable & Internet bill spend $116 per month, or $1,392 per year – or $1,141 per year when averaging across all U.S. households. The report also breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest metro areas and cities based on population.
By doxo · Via Business Wire · May 18, 2021
doxo Biller Directory Grows to 100,000 Payable Service Providers Across the Country
doxo, the all-in-one web and mobile bill pay service, today announced that its consumer-driven Directory has now surpassed over 100,000 service providers across the country that can be paid with a single login — coverage that’s now over six times larger than any other consumer bill pay network. To date, over five million consumers in large cities, small towns, and rural areas (across more than 90% of U.S. zip codes), have paid bills through the doxo payment network. As more and more consumers use doxo and pay bills in their local areas, doxo’s Directory continues to expand, growing over 50% over the past year alone.
By doxo · Via Business Wire · April 29, 2021
Fast Growing Fintech Company doxo Recognized as One of the Best Places to Work in Seattle by Comparably
doxo, the innovative web and mobile bill pay service, today announced it was recognized as one of Comparably’s 2021 Best Places to Work in Seattle. The award represents the highest-ranked companies for overall workplace environment, from employees who anonymously rated their experiences on Comparably.com.
By doxo · Via Business Wire · April 7, 2021
The United States of Bill Pay: State-by-State Breakdown & Analysis of Recurring Monthly Household Bills
doxo, the innovative web and mobile bill pay service, today released its 2021 United States of Bill Pay Report, a state by state look at the $4.40 trillion U.S. consumer bill pay market, with specific state level break out of the ten most common household bill payment categories. The report, which reflects actual bill payment activity across more than 30,000+ U.S. zip codes, reveals the most and least expensive states for Americans to live based on average spend per month on actual household bill payments. Hawaii, New Jersey, California, Alaska and Massachusetts top the list as the most expensive, while West Virginia, Arkansas, Mississippi, Indiana and New Mexico were the most affordable.
By doxo · Via Business Wire · April 15, 2021