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Five9 Recognized on 2nd Annual CRN AI 100 List

via Business Wire

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, announced today that it was honored by CRN®, a brand of The Channel Company, with a spot on the 2025 AI 100 list in the AI for Software category.

Now in its second year, the AI 100 list recognizes vendors at the leading edge of the rapidly evolving artificial intelligence landscape across cloud, data center and edge, software, data and analytics, and cybersecurity. Their commitment to AI innovation empowers IT channel partners to build their own AI tech stacks, create AI-based solutions that improve customer outcomes, and access new opportunities for growth for 2025 and beyond.

Chosen by a panel of CRN editors, vendors on the AI 100 list are notable for the strength of their AI portfolios, commitment to innovation, and ability to support IT channel partners as they bring AI solutions to life.

Five9 has demonstrated a commitment to an AI-elevated customer experience (CX) since 2018 and doubled down on transforming CX with the Five9 Genius AI Suite, launched in August 2024. The Five9 Genius AI suite is a comprehensive set of AI-powered applications designed to redefine how organizations connect with customers, delivering experiences that anticipate and address their needs with the utmost relevance, accuracy, and speed. The orchestrated solutions create AI-powered CX journeys, enabling companies to offer more contextual and personalized interactions that align with business goals.

"AI is moving fast, and so are we. The future of CX belongs to those who invest in AI that provides real business benefits, and our partners are a key part of helping us redefine CX across the entire customer journey," said Jake Butterbaugh, Senior Vice President of Global Partner and International Sales at Five9. "You'll see us continue to invest heavily in our platform and partnerships to deliver an AI-elevated CX with innovation that's both practical and groundbreaking."

"We are proud to celebrate the technology vendors on the 2025 AI 100 list for their dedication to pushing the boundaries of artificial intelligence solutions within the IT channel," said Jennifer Follett, VP, U.S. Content, and Executive Editor, CRN at The Channel Company. "As AI transformation progresses, there remains strong demand for new technologies that enable channel partners to meet customer needs and strengthen their competitive edge. Congratulations to all the honorees who have differentiated themselves in the dynamic arena of AI!"

The 2025 CRN AI 100 list will be featured in the April issue of CRN Magazine and online at https://www.crn.com/ai100 beginning April 7, 2025.

Learn more about Five9 and its award-winning AI solutions here.

About Five9

Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. For more information, visit www.five9.com.

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About The Channel Company:

The Channel Company (TCC) is the global leader in channel growth for the world's top technology brands. We accelerate success across strategic channels for tech vendors, solution providers, and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com.

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"AI is moving fast, and so are we. The future of CX belongs to those who invest in AI that provides real business benefits, and our partners are a key part of helping us redefine CX across the entire customer journey."

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